Sustainability

Environment

Pivot is a company committed to protecting the environment, now and in the future. Pivot continually integrates sustainability into its core functions, striving to conduct all operations in the safest, healthiest, and most environmentally responsible manner. Everyone at Pivot is dedicated to strictly adhering to both internal policies and applicable laws and regulations. Our staff training is frequently updated to minimise on-site accidents, work quickly on containing and repairing incidents when they occur, and always put safety and security at the fore. We integrate industry best practices into our jobsite routines for the wellbeing of our clients, employees, and the general public. In accordance with all local, state, and federal laws, Pivot provides all authorities with an emergency preparedness guide for use should an incident occur at any site.

Community Relations

Pivot is committed to the proactive engagement of communities where we operate. By building trust through open communication to understand the requirements of host communities, we can minimise conflict and effectively engage towards a positive resolution when issues arise.

At the start of each project, initial discussions are held with the client’s community affairs team to understand community-specific issues. A holistic community engagement program is then developed with clear objectives and goals to meet the client’s expectations for its community affairs program and the host communities.
Pivot creates and maintains open communication channels to allow all stakeholders the opportunity to express concerns, promoting cooperation and dialogue throughout the life of the project.

Our methodology for community engagement is underpinned by the three I’s model: Identify, Inform, and Involve. Host communities relevant to our operations are identified, get informed about our operations to put out the information correctly and to manage the expectation and then get involved.

Safety

No phase of our operations or administration is considered more important than preventing an accident. We aim to eliminate personal injury, property, and environmental damage on projects we execute by paying close attention to our health, safety, and environment (HSE) performance.

HSE is who we are. Pivot has fully integrated HSE guidelines into its business decisions, incorporating strict policies and procedures that mandate full compliance with all applicable laws and regulations. Everyone at Pivot is responsible and empowered to observe, identify, and halt any unsafe actions before they happen. We also collaborate with our colleagues, clients, and suppliers to improve the HSE outcomes of our company and the industry.

Pivot management and workforce comply with all applicable HSE laws and requirements and adhere to all industry standards. We have also implemented processes to ensure the security, protection, and health of Pivot personnel and property by preventing physical violence, misconduct, theft, sabotage, alcohol, and drug abuse. Pivot promotes a healthy and safe lifestyle for all employees.

Quality Policy

Pivot has a vision for optimum quality, reliability, and safety service delivery and efficiency. We do so by building capacity through strategic partnerships and alliances to enhance our business performance and achieve customer satisfaction.

To achieve this, Pivot operates a Quality Management System (QMS) following the requirements of ISO 9001:2015 quality management systems requirements.

Pivot’s leadership is committed to:
Satisfying applicable requirements by ensuring that customer and applicable statutory and regulatory requirements are determined, understood, and consistently met. Continual improvement of the QMS, with a focus on enhancing customer satisfaction.

Pivot has adopted the process approach methodology and risk-based thinking philosophy when developing, implementing, and improving our QMS.

This policy provides the framework for setting quality objectives at relevant functions, levels, and processes needed. The quality objectives shall be consistent with this quality policy. They shall be measurable, communicated, monitored, reviewed, and updated as appropriate.

This quality policy shall be communicated, understood, and applied within the organisation and made available to relevant interested parties.
This policy shall be reviewed periodically as applicable by leadership to ensure it is relevant to the purpose and context of the organisation and its strategic direction.
Pivot shall ensure that all employees and persons working under its control comply with this policy and applicable requirements.